Communicating for Impact

MPDCE-QA
Cena na vyžádání

Effective communication is more than exchanging information—it’s the key to breaking silos, strengthening collaboration, and building trust in high-pressure environments. Communicating for Impact is a three-day immersive programme that equips participants to cut through noise, manage competing demands, and clarify intent in fast-moving settings. Learners build practical techniques in story structure, questioning, listening, feedback, and repairing trust, while adapting tone and channel to suit different audiences. The course combines real-world scenarios with hands-on practice, helping participants handle everyday challenges and high-stakes conversations with confidence. Each learner leaves with a personalised impact plan and a toolkit of proven techniques ready to apply immediately.

Apply a prioritisation tool to distil high-value messages from information overload.
Recognise and challenge unspoken assumptions that distort communication clarity.
Select and adapt communication channels and tone to match message purpose and context.
Create structured messages using storytelling principles that drive clarity and action.
Describe your communication style under pressure and how to flex it for greater impact.
Apply communication techniques to bridge roles and reduce cross-functional friction.
Use language and empathy tools to repair miscommunication and rebuild trust.
Listen with empathy and ask better questions to uncover meaning and build understanding.
Apply structured feedback models to give and receive feedback with clarity and trust.
Plan and deliver high-stakes conversations with clarity, empathy, and control.
Practise integrating communication tools in live scenarios and receive peer feedback.
Create a personal pledge to apply your toolkit, shift your mindset, and build lasting communication habits.

Communicating for Impact

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