QA Total Learning™ is our newest and most effective way to learn.Combining the best of digital and live learning, with access to world-class industry experts, we focus on ensuring you can apply your learning to help you drive impactful [...]
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QA Total Learning™ is our newest and most effective way to learn.Combining the best of digital and live learning, with access to world-class industry experts, we focus on ensuring you can apply your learning to help you drive impactful results in your workplace. What's more, our digital platform gives you the tools to track your progress and manage your own learning.This course is suitable for anyone new to business analysis or wishing to understand the role better (although having already completed courses in the Diploma stream and/or having some experience as a business analyst would be advantageous). Alternatively, learners might be looking to gain the Business Analysis International Diploma by taking this course as the start of their pathway, earning an industry-standard qualification in business analysis.The learner could hold one of the following roles: business analyst,, product owner, change manager, business manager, or working in an IT delivery project role. Alternatively, learners might be looking to move into a business analyst role and require the skills covered in this course to progress.In this Total Learning course, learners will access both digital and live learning to provide the best possible preparation to pass the BCS examination. This includes a Digital stage designed around the business analysis Foundation syllabus, including sample exam questions, quizzes, and a combination of video and written content.The 2-day virtual Live event focuses on deepening learners’ understanding of the key topics and involves feedback sessions on exam craft, aligning with the question types found in the BCS exam.AccreditationThis course is accredited by the BCS (British Computer Society) and includes the BCS Business Analysis Foundation exam (1-hour multiple-choice)We are confident in the effectiveness of our course and aim for all our learners to pass the exam on their first attempt. In the unlikely event that you are not successful on your first attempt, our Exam Pass Pledge offers you the assurance that we will arrange a free resit, taking the cost and hassle away from you.

  • What is business analysis
  • The competencies of a business analyst
  • The strategic context for business analysis
  • The business analysis service framework
  • Investigating the business situation
  • Analysing and managing stakeholders
  • Improving business services and processes
  • Defining the solution
  • Making the business case
  • Establishing the requirements
  • Documenting and modelling requirements
  • Validating and managing requirements
  • Delivering the requirements
  • Delivering the business solution

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