APMG Agile Change Agent

QAACAF-QA
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Become an agent for change in an Agile environment!The APMG Agile Change Agent course delivers a practical approach to scope, plan and manage change initiatives, with the emphasis on learning techniques that can be applied to the projects and change initiatives that you are involved in.Based on the 2nd edition of the successful book “Agile Change Management – a practical framework for successful change planning and implementation” The course leads you through the application of agile planning techniques to create a roadmap that defines what outcomes will be achieved and when these will be implemented. These outcomes are prioritised by the value that they deliver to the business area which is experiencing the change.During this two-day course you will develop your ability to build trusted, empathetic relationships with those impacted by change, through the application of techniques based on neuroscience and emotional intelligence. The purpose of this training is for you to build your capability, focusing on relevance and usefulness. The course is full of opportunities to 'see, do, learn' so that you gain ability as you practice the content using tools and techniques that you can tailor to your own situation.During the course you will explore the following core topics:Concepts: these bring together agile principles and change management best practiceRoadmap: a simple, effective agile planning technique for defining how and when work will be completed, and benefits will be realizedBusiness Need: a range of techniques to identify the benefits for our change, used to prioritize the work and motivate ourselves and others to adopt the new ways of workingRelationship Building: designing your engagement with others including what information you share, how you share it and what opportunities you give to others to make change happenEnvironment: techniques to create an atmosphere that reassures, encourages and motivates those that have to adopt new ways of working

Describe what agility means, and how it applies to managing a change initiative
Understand the origin of the 5 concepts that are the foundation for the agile change approach
Identify the benefits of collaboration and organise your own approach to achieving it
Explain the link between on-time delivery and return on investment and appreciate the impact of frequent versions of change on the realization of benefits
Recognise the importance of the end goal to creating an evolving solution and how an evolving solution reduces risk
Understand how business need drives what is changed, ensuring the most valuable changes are deployed first
Explain the benefits of the roadmap as an agile planning technique and how it can be tailored for use on any type of change initiative
Define what a good roadmap contains and be able to create your own roadmap, identifying the outcomes for each iteration
Understand how to break your end goal into outcomes and allocate them to each iteration
Describe the contribution of each process and how time is used to ensure outcomes are delivered for each iteration
Apply the definitions that form the MoSCoW prioritization technique and understand how prioritization links to the concept of on-time delivery
Define the success criteria for iteration 1 and identify the sources of information you will need to complete this iteration for your work
Create the 5 elements from iteration 1 for your work
Describe requirements and benefits led change; understand the differences between them and describe the value of a benefits led approach
Understand the 3 elements of business need and how their importance in ensuring we deliver value to the business areas impacted by our change initiatives
Appreciate the importance of looking broadly for the business need for your change
Understand how to communicate the benefits to generate participation in your change
Identify your stakeholders using the Community Map
Create your own Benefits Table and use the Benefits Dependency Network to identify the benefits of your change
Create a User Story and design your prioritized requirements list
Describe the importance of relationship building to the delivery of agile change
Understand what work you like to do and what work you prefer to avoid and how you like to view situations and how your stakeholders might view the same situation differently
Appreciate the impact your emotions have on your work and how others perceive you
Develop and apply emotional resilience throughout your change initiative and be able to demonstrate empathy with those impacted by change
Create situations where people want to build relationships with you and follow your lead
Apply a structured approach for building your own network of change agents
Appreciate the link between establishing an environment that supports change and the Change Management Strategy created in Iteration 1 of the roadmap
Know what questions to ask to work collaboratively with those impacted by change to build a supportive working environment
Understand the 3 elements that comprise the environment and apply techniques for establishing the level of empowerment that those working on the change have for deciding the content of the change and the schedule and priority of the work
Create the psychological safety that reassures those impacted by change
Know how to use techniques for creating resilience and a positive environment for change
Understand the importance of intrinsic motivation in delivering agile change and use techniques from this course to build this motivation in those impacted by your change

APMG Agile Change Agent

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