Learner feedback can help organisations understand the learning experience, but it does not show the full impact of a learning programme. To evaluate effectiveness, learning and development (L&D) professionals also need to assess workplace [...]
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Learner feedback can help organisations understand the learning experience, but it does not show the full impact of a learning programme. To evaluate effectiveness, learning and development (L&D) professionals also need to assess workplace application, performance improvement and progress towards measurable business results.TAP® Learning Evaluation develops the practical skills needed to evaluate learning projects using a structured, business-focused approach. You will explore the TAP® Evaluation Process and learn how to plan evaluation throughout the learning lifecycle, align initiatives with organisational goals, define measurable business benefits and create meaningful workplace performance outcomes.Across this two-day course, you will practise designing assessments and workplace support strategies, collecting and analysing evaluation data, and measuring results using Return on Expectation (RoE) and Return on Investment (ROI). You will apply the process to a realistic case study and identify ways to use your learning within your own organisation.The course also prepares you to demonstrate your workplace application through the TAP® Learning Evaluation Award process.

  • Explain the purpose and principles of learning evaluation and apply the TAP® Evaluation Process to a learning project
  • Align learning initiatives with organisational goals, measurable business benefits and appropriate success measures
  • Define workplace performance outcomes and design assessment and support strategies that encourage workplace application
  • Create learning assessments and knowledge checks aligned with learning objectives
  • Design feedback questions and approaches for collecting learning activity data
  • Collate and analyse quantitative and qualitative evaluation data from multiple sources
  • Identify indicators of workplace application and performance improvement
  • Measure progress against business benefits using RoE, ROI and payback period calculations
  • Interpret findings, identify improvement opportunities and communicate results through evaluation dashboards and reports

Mám zájem o vybraný QA kurz