Practical Application of Service Level & Supplier Management QAPASLM-QA

QAPASLM-QA
Cena na vyžádání

This two-day practical course helps participants apply the Service Level Management (SLM) and Supplier Management practices in their real operational environment. Rather than focusing on theory, it delivers actionable tools, templates, techniques, and guided exercises to support implementation, improvement, and assessment of SLM and supplier practices within organisations.

Review and refresh core ITIL concepts relevant to SLM and supplier management
Apply processes, success factors, and metrics relevant to Service Level Management
Understand the role of supplier management and how to manage supplier relationships
Use hands-on tools and templates to plan, monitor, and improve SLM and supplier practices
Identify improvement opportunities and plan next steps for embedding SLM and supplier management best practice
Engage with peers to compare challenges and share best practices

Practical Application of Service Level & Supplier Management

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