This two-day course is part of QA’s Practical Application series, designed to help learners apply ITIL practices in real environments. This course focuses exclusively on Problem Management: how organisations can detect, analyse, resolve, [...]
  • QAPAPM-QA
  • Cena na vyžádání

This two-day course is part of QA’s Practical Application series, designed to help learners apply ITIL practices in real environments. This course focuses exclusively on Problem Management: how organisations can detect, analyse, resolve, and prevent problems. It provides insights, tools, and techniques to support or improve Problem Management practices in a variety of organisational settings.

  • Understand the core concepts of Problem Management
  • Use ITIL practice materials to support Problem Management within their organisation
  • Acquire practical tools and assets that can be applied in their environment
  • Begin or enhance the implementation of Problem Management
  • Develop foundational expertise in Problem Management
  • Share and explore best practices with peers

Mám zájem o vybraný QA kurz