ČR (34 500 Kč)
SR (1 500 €)
The ITIL® 4 Leader: Digital and IT Strategy course provides guidance about crafting a digital vision and shaping IT and business strategies. The course focuses on the alignment of digital business strategy with IT strategy, adding a new perspective to the ITIL suite and elevating the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. It also covers the disruptive impact of new technologies in every industry, as well as the response from business leaders. In addition, it explores the use of the ITIL framework to support organizations in their digital transformation journey by providing a structured and flexible approach for addressing service management challenges and utilizing the potential of modern technology to get the most value from digital technology. It also adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to the very strategic level among companies and business leaders.
This course is ideal for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.
After completing this course, you should be able to:
Before attending this course, you must have the IITIL 3 or ITIL 4 Foundation certificate.
This course prepares you for the ITIL® 4 Leader: Digital and IT Strategy certification.
PART I
Module 1: What is Digital and IT Strategy?
PART II
Module 2: The Strategy Journey
Alignment of
the digital and IT strategy journey with the continual improvement model
Module 3: What is the Vision?
Module 4: Where Are We Now?
Module 5: Where Do We Want to Be and How Do We Get There?
Module 6: Take Action!
Module 7: Did We Get There?
Module 8: How Do We Keep the Momentum Going?
PART III
Strategic Capabilities
Module 9: Digital Leadership
Module 10: Managing Innovation and Emerging Technologies
Chapter 11: Digital Risk
Assignments
The exam voucher is included in the price of the training
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