Service Integration and Management (SIAM®) is a management framework used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. This three-day course, designed by [...]
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Service Integration and Management (SIAM®) is a management framework used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. This three-day course, designed by QA's industry leading service management experts, provides you with an initial foundation level introduction to SIAM® terminology and core principles.

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