Citrix Platform Enterprise Deployment, Monitoring & Troubleshooting Combo

For administrators and engineers.

• How to implement advanced administration concepts such as backups, disaster recovery, scalability, and redundancy for a Citrix Virtual Apps and Desktop Site
• Create, administer, and manage App Layering OS, platform, application, elastic, and user layers.
• Integrate Citrix App Layering into a Citrix Virtual Apps and Desktop deployment.
• Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.
• Configure WEM features to improve the end user environment and virtual resource consumption.
• Migrate an on-premises WEM deployment to WEM service.
• Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
• Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
• Install, Configure, and Manage Citrix uberAgent.
• Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.

Strong foundational knowledge of: Windows Server and Desktop operating systems. Active Directory, Policies, Profiles, Networking and Hypervisors.

Module 1: Intro to CVAD Advanced Configuration, Redundancy, and Scalability

• Citrix Virtual Apps and Desktops Redundancy and Scalability
• StoreFront and NetScaler Gateway
• Site Infrastructure Redundancy and Scalability
• Machines Running the Virtual Delivery Agent

 Module 2: Manage CVAD Multiple Locations

• Zones
• VDA Registration in a Multi-Zone Environment
• Zone Preference
• Optimal Gateway Routing and Zones
• StoreFront Resource Aggregation
• Managing StoreFront Store Subscriptions in a Multi-Location Environment

 Module 3: Backups and Disaster Recovery

• Backups
• Disaster Recovery Considerations
• Disaster Recovery Process

 Module 4: Intro to WEM Architecture Components

• WEM Features and Benefits
• WEM On-Premises Components and Deployments
• WEM Service Components and Deployments • WEM Component Communication Workflows
• WEM Service Component Communication Workflows

 Module 5: WEM Deployment and Initial Installation

• On-premises WEM: Leading Practice Installation Prerequisites and Steps
• Creating the WEM Database
• Running the WEM Infrastructure Service Configuration Utility
• WEM On-Premises vs WEM Service • WEM Service: Leading Practice Installation Prerequisites and Steps
• ADMX Template Configuration
• WEM Agent Installation
• WEM Consoles • WEM Initial Setup

 Module 6: WEM System and Log On Optimization

• WEM System Optimization Overview
• WEM CPU Management
• WEM Memory Management
• Additional System Optimization Features
• WEM Log On Optimization Overview
• WEM Assigned Actions
• WEM Environmental Settings
• Citrix Profile Management In WEM

 Module 7: WEM Security and Lockdown Features

• WEM Security Management Features
• Privilege Elevation and Process Hierarchy Control
• WEM Transformer Module 8: The WEM Agent
• WEM Settings Processing and WEM Agent Caches
• WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS

 Module 9: WEM Monitoring, Reporting, and Troubleshooting

• WEM Monitoring and Reporting
• WEM On-Premises Troubleshooting
• WEM Service Troubleshooting
• WEM Agent Troubleshooting

 Module 10: Upgrading WEM and Migration to WEM Service

• Upgrading Workspace Environment Management
• WEM On-Premises Migration to WEM Service

 Module 11: Intro to App Layering and Architecture Overview

• Citrix App Layering Introduction
• Citrix App Layering Architecture

 Module 12: OS, Platform, and App Layers

• The OS Later
• The Platform Layer
• The App Layers

 Module 13: Elastic App and User Layers

• Elastic App Layers
• User Layers

 Module 14: Layer Priority and Maintaining an App Layering Environment

• Layer Priority
• Updating Layers
• Maintaining and Updating the App Layering Environment
• Common Citrix App Layering Considerations and Additional Resources

 Module 15: Citrix Tools for Monitoring, Troubleshooting, and Automation

• Introduction to Support a Citrix Virtual Apps and Desktops Site
• Tools for Monitoring and Troubleshooting
• Tools for Automation

 Module 16: Monitoring CVAD with Citrix Director

• Citrix Director Introduction
• Monitor and Interact with Users Sessions
• Infrastructure Monitor
• Application and Desktop Probing
• Cost Optimization
• Citrix Director and NetScaler Gateway

 Module 17: Activity Monitoring with Session Recording

• Session Watermark • Session Recording

 Module 18: Citrix Director and NetScaler Console Integration

• Introduction to NetScaler Console
• Insight Monitoring
• Integrate Citrix Director with NetScaler Console

 Module 19: Install, Configure, and Manage Citrix uberAgent

• Introduction to Citrix uberAgent
• Splunk
• Architecture Overview
• Architecture Deep Dive
• Installing and Configuring uberAgent
• uberAgent - Endpoint Configuration
• Dashboards
• Alert and Reporting
• Logging and Troubleshooting

 Module 20: Introduction to Troubleshooting

• Introduction to PowerShell
• Architecture and Communication

 Module 21: Troubleshoot Access Issues

• Troubleshooting StoreFront
• Troubleshooting NetScaler Gateway
• Troubleshooting Access and Authentication
• Troubleshooting App/Desktop Launch

 Module 22: Troubleshoot Delivery Controller Issues

• Validating FlexCast Management Architecture (FMA) Services

 Module 23: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

• Troubleshooting VDA Registration

 Module 24: Troubleshoot HDX Connections

• Troubleshooting HDX Connections
• Installing Scout EMS, ELIAS, and Scout Board