Cloud concepts:
- IaaS vs Paas vs Saas, Microsoft Azure + Dynamics 365
- Public, private, and hybrid clouds
- Costs of cloud-based services with on-premises services
Core Microsoft 365 Services:
- Productivity and teamwork
- Business management
- Security and compliance
- Capabilities of the M365 Admin center and Microsoft 365 user portal
- Release models for WaaS, deployment rings
- Capabilities of Windows Virtual Desktop
- Deployment and servicing methods for Microsoft 365 Apps
- Capabilities of Workplace Analytics and MyAnalytics
- Reports available in the Microsoft 365
Security, Compliance, Privacy, and Trust in Microsoft
365:
- Zero-trust security principles for Microsoft 365
- Key security pillars of protection (identity, documents, network,
devices)
- Device and application management, BYOD, Microsoft Endpoint Manager,
Intune, System Center
- Cloud identity, on-premises identity, and hybrid identity
- MFA, Conditional Access, Cloud App Security
- Service Trust portal, Security center, Security score, Compliance
Manager
- Data protection, Data segregation, Compliance score, eDiscovery
- Information protection and governance, Sensitivity labels
Microsoft 365 Pricing and Support:
- CSP pricing model for Windows and Microsoft cloud services
- Optimize costs, licensing and management options for Microsoft 365
- AAD Free vs AAD P1 vs AAD P2
- Private, public preview, and General Availability (GA)
- Microsoft 365 Roadmap
- Support request for Microsoft 365 services
- Service level agreements (SLAs), SLA tiers, Service health,
UserVoice
